{"id":3134,"date":"2023-03-13T14:50:41","date_gmt":"2023-03-13T14:50:41","guid":{"rendered":"https:\/\/serviproduarte.pt\/?page_id=3134"},"modified":"2023-08-28T16:54:37","modified_gmt":"2023-08-28T16:54:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/serviproduarte.pt\/en\/faqs\/","title":{"rendered":"FAQ’s"},"content":{"rendered":"
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01.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Do you deal with the documents that are necessary for the product export process?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Depending on each country, and what is needed, we deal with all the necessary documentation for export. Request and issue of Certificates, EMD's, Export Clearances, and others.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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02.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Are you a certified warehouse? <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Yes, our warehouse is bonded and the number is: AEX00000942115EN.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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03.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Why are our prices the most competitive?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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They are competitive due to the strong partnerships we have and the constant search we make for the best prices in the market.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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04.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What is the company's pricing policy?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Our pricing policy has a good price\/quickness ratio in response time and delivery time. The prices are fair in relation to the market, due to the partnerships that we have. We always look for the best price to be able to give the best price to our customers. We have a strong concern in always having products with the most recent expiration date possible and therefore we work with reduced stocks, negotiating and trying to have stable prices, even in these times in which we live, in which prices suffer constant changes.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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05.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Who do we export to?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We have various types of clients, from warehouses, traders, supermarkets, shops and grocery shops, restaurants and buying groups in the various markets where they are leaders.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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06.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How can I receive prices?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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By sending an email to <\/span>geral@serviproduarte.pt<\/span><\/a> with a presentation of the company and if possible the data to open a client file, and informing which products you intend to work with, either by range, brand or sending a list of products and quantities you intend to purchase, so that it is possible for us to send you an adequate answer and updated prices. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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07.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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What is the response time to a quote, and what is the delivery time after order confirmation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For the quotation response time, we always try to confirm immediately the reception of the request in order to send the answer to the request within 3 working days. After sending the quotation, accepting it and formalizing the order, we need between 3 and 7 working days to have all the goods assembled, labelling if applicable, and documentation ready, to load!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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08.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How does labelling work?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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All the products which do not have a label in the language of the country where the merchandise is destined, and upon the client's request, we do the translation and place the label with the ingredients, or other additional information according to the country and its legislation. After confirmation, we proceed to printing (thermal labels) and placement of the same - either by unit, box or as the customer wishes. The cost of the label and MO, can be charged at the end as a service, or we can give prices already with the labeling, always according to the needs and wishes of our customers.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

01. Tratam dos documentos que s\u00e3o necess\u00e1rios para o processo de exporta\u00e7\u00e3o de produtos? Dependendo de cada pa\u00eds, e do que \u00e9 preciso, tratamos de toda a documenta\u00e7\u00e3o necess\u00e1ria para a exporta\u00e7\u00e3o. Pedidos e emiss\u00e3o de Certificados, DME\u2019s, Despachos de Exporta\u00e7\u00e3o, e outros. 02. S\u00e3o um armaz\u00e9m certificado? Sim. O nosso armaz\u00e9m \u00e9 alfandegado e […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-3134","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/pages\/3134","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/comments?post=3134"}],"version-history":[{"count":0,"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/pages\/3134\/revisions"}],"wp:attachment":[{"href":"https:\/\/serviproduarte.pt\/en\/wp-json\/wp\/v2\/media?parent=3134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}