Privacy Policy

The services available on this electronic platform are managed by Serviproduarte Lda., which is committed to maintaining the privacy of the data you provide. This commitment is equally valid for all new services that may become available on the electronic platforms, which must scrupulously comply with the Privacy Policy and the Access and Use Conditions expressed on the website.

DATA PROCESSING

01.

Personal Data

Personal data corresponds to any information, of any nature and regardless of the respective support, relating to an identified or identifiable natural person.

Through this website and depending on the purpose as stated below, the following personal data may be collected: name, contact information (telephone and email), CV and other information necessary and relevant to the provision of services requested from us.

02.

Purpose and Processing of Personal Data

Personal data is collected lawfully, fairly, and transparently, considering that its processing is necessary and indispensable for the provision of the services we offer and for the sale of our products. Therefore, the customer acknowledges and accepts that, without access to the personal data collected, the provision of this service is not possible. 

Thus, the data subject declares expressly, freely and informedly that he or she provides the above-identified data for the following purposes: 

  • Contact request; 
  • Provision of information to the customer; 
  • Marketing; 
  • Recruitment and selection of new employees. 

The personal data collected is processed by computer and in strict compliance with personal data protection legislation, being stored in specific databases located in the EU, created for this purpose, and, in no case, will the data collected be used for any purpose other than that for which consent was given by the data subject.

03.

Retention of Personal Data

The data provided and collected with our consent will be kept for the period of time necessary for the purpose that justified its collection and in order to comply with legal obligations or until it is necessary to guarantee the exercise of the rights of opposition, rectification, and deletion.

04.

Right of Access, Rectification, Erasure, Restriction of Processing and Right to Data Portability

The user, as the data subject, is guaranteed the right of access to his or her personal data, as well as their rectification, erasure, portability, limitation, and/or opposition to processing at any time.

In accordance with the provisions of Art. 15 and following of the GDPR, these rights consist of:

Right of access: The data subject has the right to obtain from Serviproduarte Lda. confirmation as to whether or not personal data concerning him or her is being processed, and, where that is the case, access to his or her personal data.

Right of rectification: The data subject has the right to obtain from Serviproduarte Lda. rectification of inaccurate personal data concerning him or her.

Right to erasure: The data subject has the right to obtain from Serviproduarte Lda. the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay.

  • Personal data are no longer necessary for the purpose for which they were collected or processed;
  • The subject withdraws consent for the processing of data and there is no other basis for said processing.

Right to object: You have the right to object to processing of your personal data at any time where processing is based on legitimate interest or marketing purposes.

The customer, as the data subject, also has the right to withdraw his or her consent to the processing of data at any time. This change of consent does not affect the lawfulness of the processing carried out on the basis of the previously given consent. 

When technically feasible, the customer may request the portability of his or her data to another data controller, and the data will be kept only for the exercise or defense of claims. 

These rights may be exercised by contacting Serviproduarte Lda. in writing using the following email address: geral@serviproduarte.pt

05.

Responsible for the Processing of Personal Data

The entity responsible for the collection and processing of Personal Data for the aforementioned purposes is Serviproduarte Lda., with registered office at Rua da Estrada Nova, Nº1096 Cais nº6, 7, 8 et 9, Esmoriz, Portugal.

Serviproduarte, Lda., as responsible for the treatment, appointed a DPO that can be contacted through the following address: geral@serviproduarte.pt

06.

Final provisions

If you believe that any information contained in this Privacy Policy is unclear or not transparent, or for any other reason that you consider relevant, you can contact us at the email address provided above. 

Additionally, if at any time you feel that your rights have not been properly protected, you may file a complaint with the National Data Protection Commission by email at: dpo@cnpd.pt 

You can find additional information by visiting the Commission's website at: https://www.cnpd.pt/.